It is understood that orders placed pursuant to this agreement may not be cancelled or rescheduled without Integrys’ written consent and shall be subject to cancellation charges determined by Integrys.

No returns of products or service will be excepted without expressed written permission from Integrys. Integrys agrees to grant such authorization in respect of products which have a defect in material or workmanship or have been damaged in transit before delivery where the buyer has complied with the inspection required by paragraph two and has notified the carrier.